Please collect your iShopChangi purchases on your selected collection date.

Earliest collection date will be 2 days from order date.

Latest collection date will be 30 days from order date.

Collection time is available from 12pm to 9pm daily.

Customers may still checkout in a single transaction for Non-traveller Home Delivery and Non-traveller Terminal 2 Arrival Collection Center. The whole order will be fulfilled accordngly via the respective delivery / collection modes.

There is no minimum spend required as long as the product(s) is / are available for collection at Terminal 2 Arrival Collection Center.

There are no charges for self-collection at Terminal 2 Arrival Collection Center.

Selected products that are available for Terminal 2 Arrival collection. Kindly refer to the list of eligible products below:

• Shilla Travel Retail Pte Ltd
• Lotte Duty Free
• Beautique by iShopChangi
• The Cocoa Trees
• Irvins
• MyEureka
• Fragrance
• TWG Tea
• Guardian
• Furla retailed by King Power
• Paul & Shark retailed by King Power
• Tommy Hilfiger retailed by King Power
• Maison de Chronus retailed by Shilla Travel Retail Pte Ltd
• Victoria's Secret retailed by Shilla Travel Retail Pte Ltd
• Swarovski
• Kaboom
• Pedro
• Asian Artistry Fine Jewellery
• Aroma Truffle & Co.
• HoneyWorld
• Ole Ole Singapore
  
• Bottles & Bottles
• Timeless Gifts Singapore

The Terminal Arrival Public Area Counter is situated located Changi Recommends and Travelex Money Changer. Unit #01-106.

Terminal 2, Changi Airport

60 Airport Blvd, #01-106, Level 1, Singapore 819643

Collection time: 

12:00PM to 9:00PM Daily

Opening hours:
9:00AM to 9:00PM Daily

+65 6513 8743

For collection at Terminal 2 Arrival, please bring along your order confirmation (digital or print-out) to collect your order(s).

Yes.

If you are unable to come down on the selected date, you may contact us via our WhatsApp chat (+65 9462 8238) to reschedule for another date

In the event that you are unable to collect your order, we will cancel your order after 2 working days. Thereafter, a full refund will be made via the same method that you used to make your purchase within 10 working days.