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Liquids, Aerosols, and Gels (LAGS) Restrictions

What are LAGs?

LAGs include, but are not limited to, the following items:

  • Drinks, including water and juices
  • Soups and sauces
  • Perfumes and deodorants (liquid or liquid-solid mixture)
  • Creams, balms, lotions and oils
  • Cosmetics such as mascara and lip gloss
  • Pastes, including toothpaste
  • Pressurised foams and sprays, including shaving foam, hairspray and spray deodorants
  • Gels, including hair and shower gels
  • Contact lens solution
  • Canned food with liquid content
  • Any other items of similar consistency

How will LAGs policy affect my shopping on iShopChangi?

LAGs policy would only affect your order if you are collecting your order on departure out of Singapore Changi Airport.

For liquids, aerosols, and gels bought from iShopChangi or Changi Airport that are not more than 100ml each:

  • Your purchase will be placed in a transparent re-sealable plastic bag with a maximum capacity not exceeding 1-litre. Each passenger is allowed to carry only one transparent re-sealable plastic bag. These re-sealable bags will be provided by the retailers on iShopChangi or in Changi Airport.

For liquids, aerosols, and gels bought from iShopChangi or Changi Airport that are more than 100ml each:

  • Our retailers will place your purchase in sealed tamper-evident bags (STEB), with the receipt clearly displayed in the sealed bags. You should only break or open your STEB after clearing immigration at your destination country.

Chocolate, fashion, IT and electronics, and timepieces products are not affected by LAGs restriction.

Can I clear Singapore’s security screening with my iShopChangi purchase?

Yes! You may purchase LAGs from us and travel with confidence. Our retailers will pack and seal your orders in approved security tamper-evident bags (STEB) in accordance with international guidelines. This will ensure that your purchase will pass security regulations at the boarding gates in Singapore.

What are the LAGs restrictions that apply to most international airports if I purchase on iShopChangi or Changi Airport?

 

Restrictions vary from country to country. Passengers are strongly advised to check with your airlines before purchasing liquids, aerosols, and gels products.

(a) If you are departing from Singapore on a direct flight to any destination, your iShopChangi order is not affected.

(b) Passengers travelling on United Airlines or Delta Airlines:

You may purchase liquor, tobacco, perfumes, and cosmetics in Singapore Changi Airport or iShopChangi.
Purchase at the transiting airport just prior to your final destination.
 
 
PASSENGERS TRAVELLING ON UNITED AIRLINES OR DELTA AIRLINES
TRAVELLING TO UNITED STATES
Direct flight to a American city as a final destination:
Transiting or transferring through:

All cities.
IF YOU ARE TRAVELLING TO ALL OTHER CITIES AS A FINAL DESTINATION
All other cities.



(c) Passengers travelling on all other airlines:

You may purchase liquor, tobacco, perfumes, and cosmetics in Singapore Changi Airport or iShopChangi.
Purchase at the transiting airport just prior to your final destination.
 
 
PASSENGERS TRAVELLING ON ALL OTHER AIRLINES
TRAVELLING TO UNITED STATES
Direct flight to a American city as a final destination:
Transiting or transferring through:

Tokyo (Narita), EU cities, or Canada.
Transiting or transferring through:

All other American cities.
TRAVELLING TO AUSTRALIA
Direct flight to a Australian city as a final destination.
Transiting or transferring through:

All other Australian cities.
TRAVELLING TO CHINA
Direct flight to a Chinese city as a final destination.
Transiting or transferring through:

All other Chinese cities.
IF YOU ARE TRAVELLING TO ALL OTHER CITIES AS A FINAL DESTINATION
Transiting or transferring through:

Fiji, India, Mauritius, New Zealand, Philippines, Russia, South Africa, Taiwan.
Transiting or transferring through:

All other cities.


If you are uncertain, you are strongly encouraged to check with your airlines. This information may not be complete and may change without prior notice.

Chocolate, fashion, IT and electronics, and timepieces products are not affected by LAGs restriction.

 

Under what circumstances will my departure order require Gate Hold Room delivery?

If you are travelling on United Airlines, Delta Airlines, or towards Australia, you will receive an Acknowledgement Slip at the iShopChangi Collection Centre. Our Customer Service Officers will advise you on the collection process at the boarding gates in Singapore. Purchase on iShopChangi with confidence!

If you are purchasing in Changi Airport, our friendly sales staff in store will advise you accordingly.

Non-Traveller: Why am I seeing an error message that says, 'Alcohol purchase limit exceeded' when adding more liquor to my cart?

Our liquor license permits a maximum delivery of 30 liters of liquor per day per address. Therefore, each customer can order up to 30 liters of liquor per transaction.

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