#ALERT: Unauthorized sellers on marketplace platforms are impersonating iShopChangi. Please purchase only from our official website, iSho...
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Traveller
Technical

How do I create a new account?

Hover over the user icon next to shopping bag at the top right-hand corner of any iShopChangi page, and click “Sign In/Register”.

I have forgotten my password. What do I do?

Hover over the user icon next to shopping bag at the top right-hand corner > click on "Sign in/Register" > click on "Forgot password?" and follow the on-screen instructions.

I’m experiencing problems ordering through your website. What can I do?

Our website is best supported by Google Chrome, Mozilla Firefox, Safari and Internet Explorer 9. Please ensure that the browser you are using is up to date. If you are still experiencing difficulties, please contact us via our web form or via WhatsApp +65-94628238 (chat only) and we will be happy to assist you.

What are cookies? Do I need to enable cookies in my browser?

Cookies are small amounts of data sent from a website to your browser and are stored on your computer’s hard drive. Cookies will need to be enabled on your browser to allow you to add products to your cart and access your account information. If you are using a public computer, or share your computer with others, be sure to sign out before leaving your computer unattended to protect your account information. You can sign out by clicking “Sign Out” under the user icon at the top right corner of the page.

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